HISUGAYA TECHNOLOGIES
Hisugaya Technologies Private Limited (“Company”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you access or use our website hisugaya.in (the “Website”), and any products, services, or digital platforms operated or provided by the Company, unless governed by a separate privacy policy.
This Privacy Policy applies to all visitors, users, customers, clients, business representatives, and any other individuals who interact with the Website or avail our services (collectively, “you”, “your”, or “users”).
This Privacy Policy governs information collected through the Website and related digital platforms and is intended to comply with applicable laws and regulations of India, including data protection and information technology laws, where applicable.
By accessing or using the Website or our services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should discontinue use of the Website and related services.
The Website or our services may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to such third-party platforms, and we are not responsible for their privacy practices or content.
This Privacy Policy should be read in conjunction with our Terms and Conditions and any other applicable policies published by the Company.
We collect information in order to provide, operate, support, and improve our Website and services. The information we collect may be provided directly by you, collected automatically through your use of the Website or services, or obtained through lawful business interactions and communications with you.
We may collect personal information that you voluntarily provide to us when you access or use the Website, register for an account, avail our services, communicate with us, or interact with specific features. Such personal information may include, but is not limited to:
The collection of personal information is limited to what is relevant and necessary for the purposes described in this Privacy Policy or as otherwise disclosed at the time of collection.
We may automatically collect certain non-personal, technical, or usage-related information when you access or use the Website or our services. This information does not directly identify you as an individual and may include:
This information helps us analyze trends, administer and secure the Website, understand user behavior, improve functionality and performance, and gather demographic information for aggregate and analytical use.
We use the information we collect for lawful business purposes, including to operate, manage, and improve our Website and services, communicate with you, and comply with legal and contractual obligations. The purposes for which we use your information include, but are not limited to, the following:
We ensure that your information is used only for purposes that are relevant, appropriate, and consistent with this Privacy Policy or as otherwise disclosed to you at the time of collection.
We do not sell, trade, rent, or otherwise commercially transfer your personal information to third parties. We may share your information only in the limited circumstances described below and in accordance with applicable laws.
We may share your information with third-party service providers that support the operation of our Website, delivery of services, and business functions. These may include cloud infrastructure providers, payment gateways, analytics services, communication tools, and customer support platforms.
Information shared with such service providers is limited to what is reasonably necessary for the relevant purpose. Where applicable, we engage third-party service providers that maintain commercially reasonable data protection and security practices consistent with their respective services and obligations. The processing of information by such third parties is governed by their own privacy policies and terms, and we do not control their internal data handling practices.
You may have the ability to limit or withdraw consent for certain types of data sharing. However, doing so may result in restricted access, reduced functionality, or the unavailability of specific services or features.
We may disclose your information where such disclosure is required or permitted by applicable law, including in response to lawful requests from governmental, regulatory, or judicial authorities.
Disclosure may also occur where necessary to enforce our Terms and Conditions, Privacy Policy, or other agreements, or to protect the rights, property, or safety of the Company, our users, clients, or others. Any such disclosure will be made in good faith, in compliance with applicable legal obligations and due process requirements, and limited to the extent legally necessary.
We retain information for only as long as is reasonably necessary to achieve the purposes for which it was collected, including the provision of services, operational requirements, compliance with legal and regulatory obligations, dispute resolution, policy enforcement, and protection of the Company, its users, and others.
Retention periods may vary based on the nature of the information, the context in which it was collected, the type of service or product involved, and applicable legal or business requirements.
Accordingly:
Data retention practices may differ depending on the specific product, service, or platform involved. In such cases, additional disclosures or service-specific terms may apply and should be reviewed where provided.
When information is no longer required for the purposes outlined above, we take reasonable measures to securely delete, anonymize, or otherwise render such information unusable, in accordance with applicable laws and industry standards.
We respect your rights in relation to the personal information we collect and process. Subject to applicable laws, you may have certain rights and choices regarding your information, including but not limited to the following, depending on the nature of the service, product, or interaction involved.
We may require reasonable verification of your identity before processing any request. Requests may be refused, restricted, or delayed where permitted or required by law, including where fulfilling such requests would impact system security, legal compliance, contractual obligations, or the rights of other parties.
The availability and scope of these rights may vary depending on the specific service, product, contractual arrangement, or legal framework applicable. Certain services or offerings may be governed by additional or separate privacy disclosures, terms, or agreements that further define or limit applicable rights.
To exercise your rights or to make inquiries regarding your information, please contact us using the details provided in the Contact Us section of this Privacy Policy.
We take reasonable and appropriate measures to protect the information we collect and maintain against unauthorized access, alteration, disclosure, or destruction. Our security practices are designed to safeguard information during collection, transmission, processing, and storage.
We implement a combination of technical, administrative, and organizational safeguards, which may include encryption, access controls, monitoring, and security procedures appropriate to the nature of the information and the associated risks.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security. However, once information is received by us, we apply appropriate safeguards and controls to protect it in accordance with applicable laws and industry practices.
Access to information is restricted to authorized personnel, service providers, systems, or automated processes that require such access for legitimate business, operational, or security purposes. This may include controlled access through internal systems, applications, or service integrations used to operate and support our services.
You acknowledge that the transmission of information over the internet carries inherent risks. We encourage you to take appropriate measures to protect your own information when using the Website or our services.
Hisugaya Technologies Private Limited is registered in India and primarily operates from India. Accordingly, our primary infrastructure, including servers and databases, is generally located within India, and information associated with users or services based in India is typically stored and processed within India.
Depending on the nature of the service, product, or engagement, and the involvement of third-party service providers or global operations, personal information may be transferred to, processed in, or accessed from jurisdictions outside India. Such transfers may occur where third-party infrastructure, tools, or services used by us operate from locations outside India, or where service delivery, operational, or contractual requirements so necessitate.
For services or engagements involving users or clients outside India, data storage and processing practices may vary based on the applicable service structure, operational considerations, contractual arrangements, and relevant laws. In such cases, information may be stored or processed in locations appropriate to the service or client, without unnecessary linkage to India.
Where cross-border data transfers occur, we take reasonable steps to ensure that such transfers are conducted in accordance with applicable laws and that appropriate safeguards are implemented to protect the information, consistent with this Privacy Policy and generally accepted industry practices.
Additional details regarding data localization or international data handling, where relevant, may be provided through service-specific terms, agreements, or privacy disclosures.
Last Updated: 16th Dec 2025